---
title: How to replace, upload, and organize videos and images on your MARC
description: How to replace, upload, and organize videos and images on your MARC
---

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# How to replace, upload, and organize videos and images on your MARC

Step-by-step instructions on how to connect your MARC to a computer, replace videos, update PNG files, and properly rename files to play in sequence.

You can also click [HERE](https://crm.marcmedia.io/hubfs/Media_Upload_Instructions_Example.pdf?hsLang=en)to download an example of seven video files and a CTA image.

Here’s how:

#### **1. Connect the MARC to your computer**

- Use the included USB cable
- The MARC will appear like a standard USB drive
- Open the folder and locate the files named **1, 2, 3, etc.**

#### **2. Replacing or adding videos**

- Delete or replace existing video files. We recommend keeping at least one video on the device before adding the new ones. 
- Name your files in **numerical order** (1, 2, 3…)
- The numbers determine the **play order** of the videos

**Example:**

1.mp4 → Plays first

2.mp4 → Plays second

#### **3. Uploading the image**

- Find the folder named **“Photo”**
- Replace the existing image with your own
- Image must be **1024 × 600 pixels**, PNG format recommended

#### **4. Important notes**

- Supported video format: MP4
- Image resolution: 1024 × 600 pixels
- Maximum file count: Based on memory size
- Cannot upload PPT files: Must be MP4 or PNG
- You have to keep at least one video on the device. Add the new video then delete the old one.
- If video doesn't play, try re-encoding using [Handbrake](https://handbrake.fr/) at 720p.

 

#### **If you are uploading your own content**

If you plan to self-upload media files, please let us know **before production**, especially if:

- You are using a CTA button that triggers an image or video
- You are using multiple video buttons
- You are uploading a series of images

We will program the MARC correctly based on how your content will be used.

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